FAQS

SUPPORTS
Do you have any questions?
Please check out the Frequently Asked Questions to learn more!
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Q:  What coloring materials do you use in the chromatic colors, dyes or pigments?

A: We use the pigments in our chromatic colors, never using the dyes. The pigments in our chromatic colors are made of the ink solid powder,environmental, harmless and part of them using in the cosmetic fields, which are insoluble in water.  So when the slabs are polished and processed, the water will not dissolve the pigments, and the working water still the clean water. The pigments will become the sediment and the use of water will enter into our automatic pressure filter dewatering system. 

At Ultracera, we're commited to sustainability and the environment. 


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Use a damp, soft cloth with warm water and soap or non-abrasive cleaner.
Scrape away adhered food, gum or nail polish with a putty knife, then clean...
Ceralloys is resistant to cracks, scratches and stains.
Ceralloys’s non-porous nature resists staining, eliminates the need for sealing and reduces bacterial growth potential

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Our production time stay firmly between 3 to 7 weeks for medium to large projects. 

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No. Ceralloys is a non-porous surface, so you will never have to apply sealer to any Ceralloys surface.

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Our Polished finish requires minimal care and maintenance. Honed, Concrete and Rough surfaces will require additional daily and weekly care. Due to the nature of the surface design, it is recommended that common household spills like liquid droplets and rings are dried immediately. As with any matte product, owners of Concrete, Honed and Rough finishes may experience seeing an increase in smudges from everyday living. Weekly, the surface should be cleaned with Soft Scrub Liquid Gel and Bleach and thoroughly dried.
We encourage you to order a sample of our products that you are considering. When you receive your sample, try treating it to a few different scenarios that you may face in your kitchen; spill something on it, touch it with greasy fingers, clean it. This will help you understand how the surface responds to your daily life and how comfortable you feel with it.

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